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Physical Therapy • Cherokee, IA

★★★☆☆3.0/5130 reviews across 1 platform

Ratings by platform

  • CMS HCAHPS Patient Survey: 3/5 (130 reviews)

What patients say

Patients praise

  • Friendly, knowledgeable, and welcoming staff
  • Clean and efficient office environments
  • Personalized and conversational approach to care from some providers

Common complaints

  • Long wait times in emergency services
  • Lack of communication from staff during wait periods
  • Perceived inadequacy or laziness of some medical staff during treatment sessions
  • Premises liability concerns regarding facility safety

In patients' words

"The office was stylish, clean, and very efficient, and the staff were friendly, knowledgeable, and welcoming throughout the visit."

— Healthgrades

"The doctor... was kind, understanding, and honest with me... The RN and CNA had me smiling... I feel I was treated as a local."

— MedicalRecords.com

"Third time we have been in the emergency room and again we are going on two hrs and still sitting in the room and no one has been in to keep us up to date or let us know what is going on."

— MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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