Rehabilitation Services - Cherokee Nation Health Services
Occupational Therapy • Cherokee, IA
Ratings by platform
- Birdeye (Google): 3.8/5 (96)
- Rehab.com (Redbird Smith Health Center): 4.1/5 (161)
- Rehab.com (Will Rogers Health Center): 4.4/5 (47)
- CMS HCAHPS (WW Hastings Indian Hospital): 3/5 (382)
What patients say
Patients praise
- Friendly and helpful medical staff in many instances
- Clean facilities and clear signage
- Strong performance in nurse communication compared to national averages
- Accessible and varied patient services
Common complaints
- Scheduling and appointment wait times
- Communication issues with registration and administrative staff
- Inconsistent follow-up or continuity of care
- Instances of perceived staff rudeness or lack of care
In patients' words
"Upon arrival, staff seemed to be friendly. The facility was clean and the signage helped navigate through the hospital to corresponding clinical areas."
— Cherokee Nation Outpatient Health Center patient review"This place is a joke. Instead of calling people to let them know they have issues and will have to reschedule they decide not to inform you until you show up. 45 minute drive each way for nothing."
— Will Rogers Health Center patient reviewMore clinics in Cherokee
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