Emergency Care
Emergency Medicine • Cherokee, IA
Ratings by platform
- Birdeye (aggregated): 4.0/5.0 (67 reviews)
- MedicalRecords.com (Northside Hospital Cherokee): 3.2/5.0 (291 reviews)
- MedicalRecords.com (Cherokee Indian Hospital Authority): 4.1/5.0 (30 reviews)
- Facebook (Cherokee Indian Hospital Authority): 86% recommend (93 reviews)
What patients say
Patients praise
- praise for some doctors and nursing staff for being professional and caring
- high patient recommendation rates on some platforms (e.g., 84%-86%)
- positive experiences with specific emergency care incidents
Common complaints
- long wait times in the emergency department
- perceived lack of responsiveness or empathy from medical staff
- billing issues and concerns over charges for services not received
- inadequate communication about care plans and potential side effects
In patients' words
"The staff and doctors at Cherokee Indian Hospital gave the best care and service I have ever seen from ANY hospital ever."
— MedicalRecords.com reviewer"He was triaged for 3 hours! They gave him a tramadol-which never works. Finally he goes back to the room and waits another 2 hours for the one doctor to see him."
— Patient review (Northside Hospital Cherokee)"I was immediately sent over to the triage area and had labs taken (at this point no one had even asked me what was wrong). I then set in the waiting area for over 3 hours."
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