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Rockwood Clinic - Cheney - MultiCare

Primary CareCheney, WA

★★★★☆4.2/5502 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.8/5 (300)
  • Apple Maps: 4.7/5 (202)
  • Yahoo Local: 2.5/5

What patients say

Patients praise

  • Friendly, caring, and professional medical staff
  • Efficient and clean environment for some patients
  • Positive experiences with primary care physicians

Common complaints

  • Concerns about perceived lack of attention or listening skills from certain staff
  • Inconsistencies in services provided compared to expectations (e.g., Urgent Care status)
  • Long wait times during busy hours
  • Dissatisfaction with treatment approaches (e.g., pill-focused over diagnostics)

In patients' words

"I have been a patient here for four years and it has been a wonderful experience with my PCP's office! Thank you all so much for caring!"

Yahoo Local Review (James H.)

"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand..."

Yahoo Local Review (Rick F.)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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