Rockwood Clinic - Cheney - MultiCare
Preventative Care • Cheney, WA
Ratings by platform
- Birdeye: 3.8/5 stars (300 reviews)
- Yahoo Local: 2.5/5 stars (not explicitly stated total count)
What patients say
Patients praise
- Some patients report excellent service and friendly staff
- Satisfactory experiences with primary care providers
Common complaints
- Reports of doctors not listening to patients
- Long wait times for walk-ins
- Issues with insurance/billing/pre-authorization
- Concerns regarding urgent care versus primary care services discrepancy
- General dissatisfaction with patient care and staff professionalism
In patients' words
"They always have excellent service the doctors and jerseys will listen to you and are very friendly. Can have long waits for walk up later in the day as it gets busier but if you go earlier in the..."
— Kennedy K. on Yahoo Local"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand, insisting instead that they were not an urgent care."
— Rick F. on Yahoo Local"Dr didn't do her job and get pre authorization from my primary Dr for a boot. Insurance didn't pay because of the Dr."
— Karen C. on BBBMore clinics in Cheney
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