Community Clinic at CHAS Health (Cheney Clinic)
Preventative Care • Cheney, WA
Ratings by platform
- Birdeye: 3.7/5 (125 reviews)
What patients say
Patients praise
- Compassionate and friendly staff, including receptionists and nurses
- Accessible, income-based sliding scale fee structure
- Comprehensive range of services available on-site (medical, dental, behavioral health)
- Appreciation for providers who listen and explain things thoroughly
Common complaints
- Difficulties with appointment scheduling and long wait times
- Communication issues, including delays in appointment confirmations or rescheduling notifications
- Perceptions of dismissive or unhelpful medical care from some providers
- Dissatisfaction with dental service limitations and referral processes
In patients' words
"This is the first "low income" facility that actually made me feel low income and unimportant."
— User review via aggregator site"Many patients praise the friendly receptionists, nurses, and pharmacists for their professionalism and kindness."
— Wheree summary of customer feedback"This place is only about how many people they can see in a day to get government funding... If you are looking for quality health care then go somewhere else!"
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