Orthodontics Cheney - Collins Family Dentistry
Orthodontics • Cheney, WA
Ratings by platform
- WebMD Care: 5.0 out of 5 stars (94 ratings, 90 reviews)
- Birdeye: 4.1 out of 5 stars (83 reviews)
- Birdeye (Dr. Christopher Collins profile): 3.9 out of 5 stars (62 reviews)
- Experience.com: 3.82 out of 5 stars (50 reviews)
- Healthgrades: 2.2 out of 5 stars (10 reviews)
What patients say
Patients praise
- many patients praise the friendly and welcoming staff
- often commended for a comfortable, family-like atmosphere
- frequently described as professional and thorough by long-term patients
- appreciated for clear explanations and efforts to put anxious patients at ease
Common complaints
- concerns regarding billing practices and costs
- instances of perceived poor quality of care or treatment failure (e.g., failed root canal)
- reports of long wait times or scheduling difficulties
- occasional complaints about staff communication and bedside manner
In patients' words
"I've been going to Collins family dentistry over 20 years. First Ken and now Chris. My experiences have always been excellent and professional. Front staff is friendly and helpful..."
— WebMD Care patient review"Had several visits, none of which were good. I eventually moved to another dentist outside of Cheney. PROS: Overall nice people, good customer relations, and friendly. CONS: Long wait in chair, young inexperienced hygienists, and uncomfortable."
— Birdeye patient review"I can’t say enough good things about Collins Family Dentistry in Cheney! Dr. Chris Collins is absolutely awesome—professional, kind, and genuinely dedicated to making every visit comfortable and stress-free."
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