Eye Love Optometry: Eye Doctor Olympia & Tumwater WA
Optometry • Cheney, WA
Ratings by platform
- Better Business Bureau: 1/5 stars (1 (BBB))
- Yelp: Not explicitly totaled, but reviews range from highly positive to negative (26 reviews (Yelp))
What patients say
Patients praise
- Personalized and attentive patient care, particularly for specialized conditions like dry eye and myopia
- Friendly and professional staff interactions noted by many patients
- State-of-the-art diagnostic equipment and thorough examinations
- Stylish and high-quality selection of designer eyewear frames
Common complaints
- Issues with billing, including undisclosed rescheduling fees and collections practices
- Inconsistent communication regarding eyewear orders and follow-up support
- Complaints about rudeness from staff and doctors
- Reports of inaccurate prescriptions or diagnoses
In patients' words
"The evaluation and knowledge of Dr. Hamblet were far more comprehensive than anything else I’ve experienced. The staff was also very attentive, helpful, friendly, and patient with my many questions."
— Patient review (via seeeyelove.com)"This business is also not accredited by the Better Business Bureau, which I wish we had known sooner. We truly wanted to support a local business, but it feels like this place is more focused on squeezing money out of people than actually helping them."
— BBB customer review"The eye exam process was handled professionally from start to finish. The process of picking out new frames and paying cash for them was smooth, but after my initial visit communication with optical department became lukewarm."
— Patient review (via LocalityBiz)}}]},top_results:}→[]More clinics in Cheney
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