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CommonSpirit Medical Group - Chattanooga Internal Medicine, TN

Internal MedicineChattanooga, TN

★★★★★4.6/5961 reviews across 4 platforms

Ratings by platform

  • Birdeye: 3.7 out of 5 stars (44 reviews)
  • Birdeye (CHI Memorial Internal Medicine Associates): 3.8 out of 5 stars (86 reviews)
  • Zocdoc: 4.72 out of 5 stars (797 reviews)
  • LocateHub: 3.7 out of 5 stars (34 reviews)

What patients say

Patients praise

  • Praise for the medical skill, caring nature, and professionalism of individual physicians
  • Satisfaction with the quality of medical care once seen by a doctor
  • Efficiency in receiving referrals and lab work from some providers

Common complaints

  • Rudeness and unhelpfulness of front desk and office staff
  • Long wait times for appointments and while at the office
  • Difficulties with communication via the patient portal
  • Issues with billing, including perceived unnecessary extra charges
  • Poor parking and signage at the facility campus

In patients' words

"Dr Duplooy is an excellent doctor... I do not care for the schedulers in the front office because they are in such a hurry to get you where you need to be or where they assume you need to be they do not take the time to listen to the patient."

Healthgrades review

"Dr Shults is a Doctor who truly cares about his patients and listens carefully. He goes above and beyond to make sure I was calm after waiting an hour to be seen."

Birdeye review

"Dr Rhyne is a great doctor but it is unfortunate that his office and support staff are some of the worst I have ever encountered. After 12 years of horrid service I have finally had enough and am off to (hopefully) greener pastures!"

USCompanies.net review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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