Bon Secours Urgent Care, Pantops
Urgent Care • Charlottesville, VA
Ratings by platform
- Apple Maps (SolvHealth): 4.6/5 (800+)
- Yelp (via MapQuest): 2.5/5 (68)
- Birdeye: 3.3/5 (711)
What patients say
Patients praise
- Efficient and fast care for some patients
- Knowledgeable and professional medical providers (nurses/doctors/NPs)
- Clean and welcoming office environment
- Convenience for after-hours or urgent needs
Common complaints
- Long or inaccurate wait times even with appointments
- Perceived lack of professionalism or compassion from some staff
- Confusion or complaints regarding scheduling and check-in procedures
- Concerns regarding communication with providers or follow-up on prescriptions
- Limitations in services provided compared to patient expectations
In patients' words
"Haley the NP was knowledgeable and professional. Went in with my wife for ankle / leg pain after a fall. In and out in an hour with X-rays performed and a read complete prior to us leaving."
— Patient review on Apple Maps"I had an "appointment" for 5 pm. When I arrived, I was told they were running an hour behind, since there was only one provider... An hour and 45..."
— Patient review on Yelp (via MapQuest)"I am sharing my multi-year experience with this provider to help future patients... My care ultimately revealed a significant mismatch in medical philosophy and communication."
— Patient review on BirdeyeMore clinics in Charlottesville
Cardiology in Charlottesville, VA - ProviderMatch
Patients praise: Excellent bedside manner and approachability · Thorough explanations of medical conditions and treatment plans.
UVA Diabetes and Endocrine Clinic in Charlottesville, VA
Patients praise: providers described as knowledgeable, professional, and empathetic · strong communication and clear explanations of health conditions and treatments.
Primary Care
Patients praise: high quality of physician care and bedside manner · providers are seen as compassionate, thorough, and good listeners.
UVA Palliative Care Clinic in Charlottesville, VA
Patients praise: Compassionate and caring approach · Attentive listening to patient concerns.
Ivy Rehab Physical Therapy – Charlottesville – Pantops
Patients praise: Personalized, individualized treatment plans rather than one-size-fits-all · Friendly, professional, attentive staff and good patient communication.
Charlottesville Neurology and Sleep Medicine
Patients praise: Physician is described as thorough and attentive in some patient experiences · Positive feedback regarding the quality of education provided about sleep conditions.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.