Live
Read now
Sentara Martha Jefferson Family Medicine logo

Sentara Martha Jefferson Family Medicine

Primary CareCharlottesville, VA

★★★★★4.9/524 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 4.9/5 stars (13 reviews (for Dr. Kurtis Elward))
  • Vitals: 4.8/5 stars (11 reviews (for Dr. Michael Sty))

What patients say

Patients praise

  • Providers described as caring, gentle, and professional
  • Staff noted for being kind and efficient during patient interactions
  • High ratings for listening skills and thorough explanations provided by physicians

Common complaints

  • Reports of dismissive or arrogant behavior from specific providers
  • Concerns regarding misdiagnosis or lack of follow-up on test results
  • Complaints about unexpected billing for mandatory prescreening visits

In patients' words

"Wish more doctors were like Dr. Sty. Caring, courteous, professional, friendly. The medical care I received from him and all of the staff was top-notch on all three visits."

Vitals patient review for Dr. Michael Sty

"To make long story short…her negligence, lack of care & arrogance landed me in ER on Sept 10th with Sepsis & a 5mm kidney stone."

LocalityBiz patient review for a provider at the 5th Street Station location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

More clinics in Charlottesville

Primary Care

★★★★★5.0/5(682 reviews · 1 platforms)

Patients praise: high quality of physician care and bedside manner · providers are seen as compassionate, thorough, and good listeners.

Charlottesville, VAPrimary Caremixed

Cardiology in Charlottesville, VA - ProviderMatch

★★★★★5.0/5(1,308 reviews · 4 platforms)

Patients praise: Excellent bedside manner and approachability · Thorough explanations of medical conditions and treatment plans.

Charlottesville, VACardiologyvery positive

UVA Diabetes and Endocrine Clinic in Charlottesville, VA

★★★★★5.0/5(876 reviews · 3 platforms)

Patients praise: providers described as knowledgeable, professional, and empathetic · strong communication and clear explanations of health conditions and treatments.

Charlottesville, VAEndocrinologypositive

UVA Palliative Care Clinic in Charlottesville, VA

★★★★★5.0/5(323 reviews · 4 platforms)

Patients praise: Compassionate and caring approach · Attentive listening to patient concerns.

Charlottesville, VAPalliative Carevery positive

Ivy Rehab Physical Therapy – Charlottesville – Pantops

★★★★★5.0/5(116 reviews · 1 platforms)

Patients praise: Personalized, individualized treatment plans rather than one-size-fits-all · Friendly, professional, attentive staff and good patient communication.

Charlottesville, VAPhysical Therapymixed

Charlottesville Neurology and Sleep Medicine

★★★★★5.0/5(36 reviews · 1 platforms)

Patients praise: Physician is described as thorough and attentive in some patient experiences · Positive feedback regarding the quality of education provided about sleep conditions.

Charlottesville, VANeurologymixed

See all clinics in Charlottesville

Comparing your options?

Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.

More Primary Care clinics