Palliative Care - Sentara Martha Jefferson Hospital
Palliative Care • Charlottesville, VA
Ratings by platform
- Google Reviews: 4.0 out of 5 stars (based on 571 reviews) (571)
What patients say
Patients praise
- Highly regarded palliative care team noted for patient-centered approach and community-funded initiatives
- Clinical staff frequently praised for kindness and professionalism in non-emergency settings
- High patient satisfaction reported in general surveys for overall hospital experience
- Documented reduction in patient pain and anxiety through specialized palliative therapies like massage
Common complaints
- Reports of long wait times in the emergency department
- Concerns regarding communication with staff and patient advocacy responsiveness
- Specific accounts of dissatisfaction with nursing care in intensive care settings
In patients' words
"Their work has a significant impact on patient satisfaction as noted by the comments made by patients, families, and staff."
— The DAISY Foundation (Palliative Care Team recognition)"Probably the worst service over ever experienced in an ER. ... This feels like the pandemic all over again with how they're struggling."
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