Charlottesville Internal Medicine
Internal Medicine • Charlottesville, VA
Ratings by platform
- Healthgrades (Dr. Katherine Jaffe): 4.9/5 stars (42 reviews)
- Healthgrades (Dr. Lindsay Friesen): 4.8/5 stars (45 reviews)
- WebMD (Dr. Kenneth Ballew): 5.0/5 stars (36 ratings)
What patients say
Patients praise
- Physicians are often described as attentive, knowledgeable, and caring
- Many patients report effective management of chronic health conditions
- Positive feedback on communication and thoroughness during appointments
- Some staff members are noted as being helpful and friendly
Common complaints
- Difficulty contacting office staff via phone
- Frustration with administrative management and billing practices
- Lack of continuity of care due to physician turnover
- Perceived lack of compassion or responsiveness to patient needs
- Inconsistent service quality and facility cleanliness concerns reported by some users
In patients' words
"Dr. Ballew is outstanding! He responds quickly to messages. He is smart in presenting options for care. He is caring, deeply knowledgeable, a superb doctor."
— WebMD"In less than 1 year I have had 2 providers (whom I was to see) leave the practice and I have been told to find another physician. ... it has left me without the continuity of care I needed."
— LocalityBiz"Dr Henderson is AMAZING. She cares, like really cares. She takes her time... However, I have had billing issues with the office that upon my 3rd call to have them fixed, the office coordinator was extremely short with me and rushed me off the phone."
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