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UPMC-GoHealth Urgent Care

Urgent Care • Charleston, WV

★★★★☆4.2/534 reviews across 2 platforms

Ratings by platform

  • Zocdoc: 4.42/5 (31 reviews)
  • Solv Health: 2.3/5 (3 reviews)

What patients say

Patients praise

  • compassionate and thorough staff
  • professional care
  • clean facility
  • helpful front desk staff
  • efficient care in some instances

Common complaints

  • long wait times
  • poor bedside manner
  • dissatisfaction with urgency of care

In patients' words

"Wonderful nurse and doctor took care of my autistic 6 year old's exam . They were so patient and understanding!"

— UPMC-GoHealth Official Website

"Nothing EXPRESS about this place. Will never come here again. Terrible experience."

— Solv Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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