MUSC Health Telehealth Clinic - Charleston
Telehealth Clinic • Charleston, SC
Ratings by platform
- MUSC Health official provider profile pages: generally 4.4–5.0 out of 5 stars for individual telehealth providers (varies widely by provider (e.g., 34 to 310+ ratings per provider))
- Birdeye (Specialty & Women's Emergency Department): 2.6 out of 5 stars (17 reviews)
What patients say
Patients praise
- high patient ratings for individual telehealth providers, often ranging from 4.5 to 5 stars
- appreciation for the professionalism and quality of medical staff in some patient experiences
- recognition of the facility as a major, high-quality medical center
Common complaints
- concerns regarding communication delays and lack of updates during care
- reports of long wait times in emergency departments
- dissatisfaction with billing and transparency in estimates
- criticism from patients regarding standardized care plans and inadequate pain management in specific specialized centers
In patients' words
"I can not express how great this facility is. The residents and fellows along with the doctors are all top notch... This is a brilliant place."
— Birdeye review"They don't tell you anything for hours. I was left in the room for 12 hours."
— Yelp review"Advocates say access to pain relief has become one of the most urgent issues. They claim patients are being placed on standardized care plans rather than individualized treatment... resulting in dramatic reductions in pain medication."
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