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MUSC Health Institute of Psychiatry

Psychiatry • Charleston, IL

★★★☆☆2.5/5269 reviews across 3 platforms

Ratings by platform

  • Birdeye/Google: 2.5/5 (139 reviews)
  • Birdeye/Google/Facebook: 2.3/5 (74 reviews)
  • TrustReviewers.com: 2.6/5 (56 reviews)

What patients say

Patients praise

  • Helpful and professional nursing or medical staff in certain instances
  • Successful experiences with intensive outpatient programs (IOP)
  • Compassionate and attentive care from individual providers
  • Structured and organized environment for some patients

Common complaints

  • Reports of poor communication and difficulty scheduling appointments
  • Dissatisfaction with bedside manner or perceived lack of compassion from some staff
  • Long wait times for appointments and admissions
  • Negative experiences with inpatient environments or medication management

In patients' words

"I see a resident quarterly for medication management... So far, everyone I've worked with has been great. They're willing to work with me and my therapist as a team."

— A Better Place

"In the end, IOP was really helpful to me and those I became friends with inside in which I still keep in touch."

— TrustReviewers.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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