
Our Programs
Physical Medicine & Rehabilitation • Charleston, IL
Ratings by platform
- Google, PainClinics.com, and individual clinic websites: Generally high (typically ranging from 4.8 to 4.9/5 stars for private specialty clinics) (Varies by facility; some report hundreds of reviews, others fewer than 100)
What patients say
Patients praise
- Effective, personalized care and successful treatment outcomes
- Professional, caring, and attentive medical staff
- Innovative and advanced treatment programs (e.g., bone marrow transplant, pain management, genetic screening)
- Supportive and thorough after-care and follow-up communication
Common complaints
- Difficulty communicating with staff and long wait times
- Concerns regarding billing practices and incorrect insurance billing
- Perceived lack of compassion or dismissive behavior from clinical providers
In patients' words
"After years of diabetic neuropathy and being told amputation was inevitable, Charleston Pain Relief Center's laser and SoftWave therapy healed my foot completely."
— Patient testimonial at Charleston Pain Relief Center"Honestly, I have a hard time reviewing Dr. O'Brien because we can NEVER get through to this man or his staff. We leave message after message to get basic information... and no one ever returns our calls."
— Patient review on Healthgrades for MUSC-affiliated physician"What a fanastic team!! Everyone is immensely caring, supportive and showed great empathy when I was in the most pain!!"
— Patient review for Charleston Pain Relief & Wellness CenterMore clinics in Charleston
Physical Medicine and Rehabilitation
Patients praise: High levels of patient satisfaction with clinical expertise and effective non-surgical pain management · Compassionate, friendly, and professional office staff and nursing teams.
Physical Therapy
Patients praise: Professional, caring, and knowledgeable staff · Effective, goal-oriented treatment plans producing measurable results.
Lifetime Eye Care: Optometrist, Eye Doctor in Charleston, IL
Patients praise: Use of modern and up-to-date technology · Professional and attentive staff.
Internal Medicine | Vandalia Health
Patients praise: Overall patient experience metrics appear strong on U.S. News listing (5/5 with 43 reviews) · Hospital-level recognition/performance reported by U.S. News (high performing in multiple adult conditions/procedures).
Comparing your options?
Browse other clinics in Charleston, or filter by state and specialty to compare patient ratings.

