Hilltop Skilled Nursing and Rehab
Physical Medicine & Rehabilitation • Charleston, IL
Ratings by platform
- Google, PainClinics.com, and individual clinic websites: 4.9/5 (100 reviews)
What patients say
Patients praise
- Effective, personalized care and successful treatment outcomes
- Professional, caring, and attentive medical staff
- Innovative and advanced treatment programs (e.g., bone marrow transplant, pain management, genetic screening)
- Supportive and thorough after-care and follow-up communication
Common complaints
- Difficulty communicating with staff and long wait times
- Concerns regarding billing practices and incorrect insurance billing
- Perceived lack of compassion or dismissive behavior from clinical providers
In patients' words
"After years of diabetic neuropathy and being told amputation was inevitable, Charleston Pain Relief Center's laser and SoftWave therapy healed my foot completely."
— Patient testimonial at Charleston Pain Relief Center"Honestly, I have a hard time reviewing Dr. O'Brien because we can NEVER get through to this man or his staff. We leave message after message to get basic information... and no one ever returns our calls."
— Patient review on Healthgrades for MUSC-affiliated physician"What a fanastic team!! Everyone is immensely caring, supportive and showed great empathy when I was in the most pain!!"
— Patient review for Charleston Pain Relief & Wellness CenterMore clinics in Charleston
Physical Therapy
Patients praise: Professional, caring, and knowledgeable staff · Effective, goal-oriented treatment plans producing measurable results.
Lifetime Eye Care
Patients praise: Use of modern and up-to-date technology · Professional and attentive staff.
SIHF Healthcare
Patients praise: Excellent bedside manner and friendly staff · Highly knowledgeable, thorough, and attentive doctors.
SBL Pine Eye Center
Patients praise: kindness and helpfulness of the physician · attentiveness of the staff.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Charleston, or filter by state and specialty to compare patient ratings.