Floyd County Medical Center | Delivering exceptional, personalized ...
Surgery • Charles City, IA
Ratings by platform
- MedicalRecords.com: 2.3/5 (12 reviews)
- Healthgrades: 82% (Patient Experience Rating) (N/A)
- National Health Ratings (Medicare data): N/A (98 completed surveys)
What patients say
Patients praise
- high percentage of patients received discharge information
- generally reported effective nurse and doctor communication
- favorable patient experience rating compared to national averages
Common complaints
- concerns about staff professionalism and responsiveness to urgent situations
- criticism regarding the accuracy of medical information provided in educational content
- disagreement with recommended medical procedures
In patients' words
"I was there because of illness. I saw a elderly man nearly passing out, I was scared. I said something to Stephanie who was the front desk gal... She came out yelled at us... Stay away from this place! Nobody deserves such cruelty!"
— MedicalRecords.comMore clinics in Charles City
Comprehensive Healthcare Mason City IA and Albert Lea MN
Patients praise: Clinical competence and successful surgical outcomes · Friendly and professional nursing and support staff in specific departments.
Hospice of North Iowa - Charles City - Aging Care
Patients praise: Compassionate, knowledgeable nurses and staff · Comfort and symptom/pain relief during end-of-life care.
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