Comprehensive Healthcare Mason City IA and Albert Lea MN
Surgery • Charles City, IA
Ratings by platform
- Birdeye (Mason City Clinic): 4.8/5 stars (1,132 reviews) (1,132 reviews)
- MedicalRecords.com (Mayo Clinic Health System - Albert Lea): 3.1/5 stars (61 reviews)
- Birdeye (Comprehensive Healthcare): 2.5/5 stars (81 reviews)
What patients say
Patients praise
- Clinical competence and successful surgical outcomes
- Friendly and professional nursing and support staff in specific departments
- High patient recommendation rates for specific facilities (e.g., Mayo Clinic Health System Albert Lea)
- Attentive, thorough, and patient-centered care by certain individual practitioners
Common complaints
- Long wait times in emergency departments
- Rude or unprofessional front desk and administrative staff
- Concerns regarding bedside manner, compassion, and communication of some doctors and nurses
- Difficulty with appointment scheduling and administrative routing
- Negative experiences in mental health or inpatient facility settings
In patients' words
"Ten years ago, my Mason City Clinic heart surgeon removed my expiration date."
— Mason City Clinic Patient Review"I am giving it 3 stars because my first experience was good, but my second was very bad. My first experience, I had a concerned doctor who was a big help. My second time they forced mental health questions on me when I was there for a sinus infection and it really made me very mad."
— MedicalRecords.com Review for Mayo Clinic Health System - Albert Lea"Horrible hospital, horrible clinic. 90% of floyd county residents go to Mason City or New Hampton. Everything is old and outdated, including most of the doctors."
— Review for Floyd County Medical Center (Charles City)More clinics in Charles City
Hospice of North Iowa - Charles City - Aging Care
Patients praise: Compassionate, knowledgeable nurses and staff · Comfort and symptom/pain relief during end-of-life care.
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