Behavioral Health | UNC Health
Behavioral Health Therapy • Chapel Hill, NC
Ratings by platform
- Rehab.com (UNC Hospitals – Mental Health - Chapel Hill): 3.33/5 (6 reviews)
- Birdeye (UNC Hospitals Youth Behavioral Health): 4.6 (15 reviews)
- Yelp (UNC Health Chapel Hill): Rating not captured in provided snippet (139 reviews)
- BBB (UNC Hospitals): Complaint activity (rating not provided) (39 total complaints in last 3 years (7 closed in last 12 months))
What patients say
Patients praise
- Caring, supportive staff and positive peer environment reported for youth behavioral health (Birdeye reviews).
- Perception of improvement/benefit from treatment and therapies (Birdeye reviews).
Common complaints
- Low satisfaction ratings for mental health services on a review aggregator (Rehab.com).
- Reports of distressing experiences and negative treatment perceptions in reviews for inpatient psychiatry/UNC psychiatry-related sites (LocalityBiz) and other psych-ward commentary (not UNC-specific).
- BBB complaint volume including issues such as lack of care and billing/administrative disputes (BBB).
In patients' words
"“Very well ,I loved it 👏 staff was very nice and caring…”"
— Birdeye – UNC Hospitals Youth Behavioral Health reviews"“I have never been treated so bad as I was today… Never again will I come to this horrible place!!!!!”"
— localitybiz.com – UNC Hospitals in Chapel Hill (review snippet)"“Horrible place of torture for people who need real help”"
— localitybiz.com – UNC Inpatient Psychiatry Clinic in Chapel Hill (review snippet)"“39 total complaints in the last 3 years”"
— BBB – UNC Hospitals complaint summaryMore clinics in Chapel Hill
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