Jones Optical: Home
Optometry • Champaign, IL
Ratings by platform
- Trustburn: 3.8/5 (31)
- Facebook: 94% recommend (15)
- BestProsInTown: Not explicitly rated via summary, but hosts 68 reviews (68)
What patients say
Patients praise
- Helpful, professional, and thorough optometrists/doctors
- Friendly and attentive staff experiences for many patients
- Effective vision therapy outcomes and specialized care (e.g., for children)
- Extensive selection of frames
Common complaints
- Dissatisfaction with customer service and staff communication
- Issues with product quality or durability (e.g., clip-on sunglasses)
- Frustration with billing, insurance coverage, or appointment scheduling policies
- Reports of inaccurate prescription fulfillment or lens errors
In patients' words
"I paid 177 dollars for junk. They made no offer. I will never return to this place and I will never recommend. Terrible service gets one chance and they had two and failed."
— Trustburn"Dr. Sanders has been WONDERFUL with helping us address our concerns with our daughter’s vision... She shared a knowledge regarding how a condition such as her vision therapy appointments..."
— Jones Optical Testimonials pageMore clinics in Champaign
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