Chittick Eye Care: Eye Doctor in Central Illinois
Optometry • Champaign, IL
Ratings by platform
- Birdeye (general aggregate): 4.7/5 stars (602 reviews)
- Birdeye (Savoy location): 4.8/5 stars (507 reviews)
- Yelp (via MapQuest): 4.0/5 stars (25 reviews (Yelp for Savoy location))
What patients say
Patients praise
- Comprehensive and high-quality eye exams
- Knowledgeable and caring doctors
- Friendly and helpful staff in some interactions
- Advanced technology and modern facilities
- Excellent care for children and specialized eye conditions
Common complaints
- Long wait times for glasses and appointments
- Poor customer service/rudeness from staff, especially regarding billing and insurance issues
- Lack of communication and follow-through with prescriptions
- Concerns regarding cleanliness and COVID-19 safety protocols
In patients' words
"An amazing team of doctors and eye clinicians. I have a somewhat challenging situation with my eyes and the time and dedication are so good! ... The positive energy of the staff working there, from the receptionist to the glasses area, is felt!"
— Chittick Eye Care website testimonial"I don't recommend chittick eye care simply for their how long they take on making the glasses. ... they act like I'm bothering them."
— Birdeye review"Went in Friday morning with something in my eye, waited 20 minutes just to schedule and appointment for later, came in later waited a good 30 minutes before eye doctor even came in. Told me I needed to pick up prescription, went to pick up and they didn’t even call it in. Lack of communication on their part, will not be back."
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