Mental Health (MH) - Franklin County
Psychiatric Services • Chambersburg, PA
Ratings by platform
- Birdeye (for Family Behavioral Resources): 2.9 out of 5 stars (13 reviews)
- Birdeye (for Chambersburg Comprehensive Treatment Center): 4.8 out of 5 stars (5 reviews)
What patients say
Patients praise
- Courteous and helpful administrative staff in some facilities
- Effective therapeutic relationships with specific providers
- Accessibility for new patients in certain centers
- General appreciation for supportive and non-judgmental environments
Common complaints
- Long wait times for appointments and delays in communication
- Issues with intake processes and office policies regarding missed appointments
- Unprofessional conduct or lack of responsiveness from some providers
- Concerns regarding crisis support availability and responsiveness
In patients' words
"I have missed appointments, yes! But if any type of doctor at all would be understanding to that, you would think it would be mental health, but no. I am being seen because I don't want to do anything... they didn't because I have missed appointments, and then they discharge you."
— Patient Review for Summit Behavioral Health Outpatient"I’ve been going to KBH for awhile now, but recently it’s gotten a lot worse. I’m waiting at least 45 minutes to an hour past my scheduled appointment time... communication is absolutely terrible."
— Patient Review for Keystone Behavioral Health"I truly admire all the staff that works here. There always willing to help teach individuals to help themselves. The staff is always smiling and welcoming you daily. There is no judgements against you."
— Patient Review for Chambersburg Comprehensive Treatment CenterMore clinics in Chambersburg
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