Keystone Health – A full-service, family-centered, primary care facility.
Primary Care • Chambersburg, PA
Ratings by platform
- Birdeye (Keystone Family Medicine): 4.4 out of 5 stars (303 reviews)
- Birdeye (Keystone Women's Care): 4.5 out of 5 stars (432 reviews)
- Birdeye (Keystone Pediatrics): 4.3 out of 5 stars (315 reviews)
What patients say
Patients praise
- Professional and helpful medical staff and doctors
- Appreciation for Spanish-speaking services and accessibility for diverse patients
- Supportive outreach and financial service programs for patients with medical bill concerns
- Comfortable and safe clinical environment
Common complaints
- Long patient wait times for appointments and during visits
- Billing and coding concerns related to separate charges for routine services like prescription refills
- Data security and privacy concerns stemming from a 2022 data breach affecting 235,000+ patients
In patients' words
"How come every time I schedule an apt with Barbara haeckler I’m ALWAYS waiting 2 hour. I’m sitting back in pod F room 4 as I type this I’ve been here since 2:15 I was told ONE person was in front of me and here I sit TWO HOURS LATER !"
— Birdeye review for Keystone Family Medicine"Dr Haeckler is the best physician I have ever been to. She cares for her patients – everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!"
— Keystone Health website client reviews"A class action alleges Keystone Health failed to prevent a 2022 data breach that compromised the personal and health information of 235,237 individuals."
— ClassAction.org reporting on the 2022 data breach lawsuitMore clinics in Chambersburg
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