Keystone Internal Medicine Chambersburg PA - Family Doctor
Infectious Diseases • Chambersburg, PA
Ratings by platform
- Birdeye: 4.3 out of 5 stars (based on 3 reviews) (3 reviews)
- WebMD: 5.0 out of 5 stars (based on 2 reviews) for Dr. Jason Galicia (2 reviews)
What patients say
Patients praise
- Many patients report excellent, compassionate, and professional care from specific physicians.
- Patients appreciate the promptness and minimal waiting times for appointments.
- Some patients highlight a friendly and caring front-desk and clinical staff.
Common complaints
- Complaints regarding rude or unhelpful office staff and communication issues regarding paperwork and medications.
- Occasional negative experiences with provider bedside manner, particularly concerning care for elderly patients.
In patients' words
"Dr. Steve's is awesome. We get excellent care from him... HOWEVER the 3 stars has to do with the office staff. They are rude and no matter what you need from them it's an argument."
— Birdeye review"Dr. Galicia is an amazing kind compassionate doctor who truly cares about his patients."
— WebMD review"Horrible! If you are an elderly person don’t go there. He basically tells you that if you are elderly and have a medical condition to just ignore it because you are old anyway."
— WebMD review"Dr. Whitelock is a treasure. Also, the entire staff at Keystone Internal Medicine is professional and caring. I have full confidence in their care."
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