WellSpan Health Campus The Patrick O'Donnell Pavilion
Family Medicine • Chambersburg, PA
Ratings by platform
- Birdeye (Lab Services): 3.9/5 stars (based on 11 reviews) (11 reviews)
- Birdeye (Family Medicine): 3/5 stars (based on 2 reviews) (2 reviews)
What patients say
Patients praise
- well-maintained, modern, and beautiful facility
- ample parking with accessible handicap spaces
- clear signage and ease of navigation
- some reports of genuine care from nursing staff
Common complaints
- difficulty reaching staff via phone
- frustrations with check-in processes and self-service kiosks
- reports of rude or uncaring staff behavior
- perceived lack of responsiveness in urgent care or emergency situations
In patients' words
"This pavilion is gorgeous, ample parking... The handicap parking is excellent and plentiful too! The Campus is filled with plenty of physician offices you can’t go wrong with selection of services."
— LocalityBiz reviewer (Cindy Burgener)"Forcing people to use the Kiosk to check in which is basically part of the job for the receptionist... People do not work for free."
— LocalityBiz reviewer (DorothyMarie Malinowski)"Would be nice if someone would answer the phone. Tried several calls daily and no one ever picked up."
— LocalityBiz reviewer (Mike Saam)More clinics in Chambersburg
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