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Keystone Family Medicine

Family Medicine • Chambersburg, PA

What patients say

Patients praise

  • Compassionate and attentive care from doctors and staff
  • Patient-centered and thorough approach to examinations
  • Availability of specialized services such as Spanish language support
  • Willingness to take time to listen and treat the whole person

Common complaints

  • Long wait times at the office
  • Perception of unfair or excessive billing practices
  • Staff/Administrative rigidness regarding appointment lateness policy
  • Feeling rushed during appointments

In patients' words

"How come every time I schedule an apt with Barbara haeckler I’m ALWAYS waiting 2 hour... Literally about to walk out this is just poor business on her end!"

— Birdeye Patient Review

"They try to get you in their office as often as possible to milk money from you and insurers. Three visits required for a simple physical. AVOID THIS PLACE!"

— Birdeye Patient Review

"Dr Haeckler is the best physician I have ever been to. She cares for her patients – everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!"

— Keystone Health Testimonials

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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