Mental Health (MH) - Franklin County
Behavioral Health • Chambersburg, PA
Ratings by platform
- Birdeye (Keystone Behavioral Health): 4.2/5 stars (208 reviews)
- Birdeye (Family Behavioral Resources): 2.9/5 stars (13 reviews)
- Healthgrades (Dr. Nathan Lee): 2.7/5 stars (7 reviews)
What patients say
Patients praise
- Some patients report helpful and compassionate care from specific individual providers
- Positive experiences with ease of access to some appointments after initial scheduling
- Appreciation for professional and courteous reception staff in certain instances
Common complaints
- Difficulties with appointment scheduling, long wait times, and waitlists
- Inconsistent communication from staff and lack of returned phone calls
- Reports of unprofessional, indifferent, or dismissive conduct by some providers and office staff
- Concerns regarding billing, medication refills, and administrative hurdles
In patients' words
"Dr. Chakrabarti is tops in my book. Over the years he has helped me to relate to others in a better fashion... My Bipolar Disorder is now in complete remission."
— LocalityBiz review of Keystone Behavioral Health"This place was extremely disappointing and unprofessional. It resulted in hours of lost work for a doctor who was over an hour late with her phone call... If there was an option to choose zero stars, that would be our choice."
— LocalityBiz review of Momentum Services LLC"Ive called this office 3 times since january to have my son put on wait list for counciling and it still hasnt happened."
— Birdeye review of Keystone Behavioral HealthMore clinics in Chambersburg
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