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Mental Health (MH) - Franklin County

Behavioral Health • Chambersburg, PA

What patients say

Patients praise

  • Some patients report helpful and compassionate care from specific individual providers
  • Positive experiences with ease of access to some appointments after initial scheduling
  • Appreciation for professional and courteous reception staff in certain instances

Common complaints

  • Difficulties with appointment scheduling, long wait times, and waitlists
  • Inconsistent communication from staff and lack of returned phone calls
  • Reports of unprofessional, indifferent, or dismissive conduct by some providers and office staff
  • Concerns regarding billing, medication refills, and administrative hurdles

In patients' words

"Dr. Chakrabarti is tops in my book. Over the years he has helped me to relate to others in a better fashion... My Bipolar Disorder is now in complete remission."

— LocalityBiz review of Keystone Behavioral Health

"This place was extremely disappointing and unprofessional. It resulted in hours of lost work for a doctor who was over an hour late with her phone call... If there was an option to choose zero stars, that would be our choice."

— LocalityBiz review of Momentum Services LLC

"Ive called this office 3 times since january to have my son put on wait list for counciling and it still hasnt happened."

— Birdeye review of Keystone Behavioral Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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