Monument Health Chadron Outreach Clinic
Sports Medicine • Chadron, NE
Ratings by platform
- Vivian Health (Chadron Community Hospital & Health Services): 4.2/5 (9 reviews)
- Healthgrades (Chadron Community Hospital & Health Services): 82% Patient Experience Rating (percent) (9 ratings (stated))
What patients say
Patients praise
- General patient-experience metrics reported as above/better than national average (82% Patient Experience Rating).
- Some individual staff/job-role reviews shown at 5.0 on Vivian (hospital-related reviews, not specifically the outreach clinic).
Common complaints
- Billing/communication complaints at Chadron Community Hospital: patients reported being sent to collections for a bill they say they were told was fully paid, and criticized lack of contact before escalation.
- Reported rude receptionists and perceived lack of urgency/concern from a physician; also claims about refusing treatment based on insurance status (hospital-related reviews).
In patients' words
"“We extremely disappointed in how this hospital handles billing… Now, out of nowhere, we are being sent to collections for a bill we were never told still existed.”"
— localitybiz.com review excerpts for Chadron Community Hospital & Health Services"“Dr. Shuckman acts with little to no urgency… speaks to her patients with no care… the receptionists can be extremely rude.”"
— localitybiz.com review excerpts for Chadron Community Hospital & Health ServicesMore clinics in Chadron
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