Dental - Community Action Health Center of Western Nebraska
Dentistry • Chadron, NE
Ratings by platform
- Rehab.com: 4.22/5 (aggregate for CAPWN health centers) (152)
What patients say
Patients praise
- Ability to provide emergency relief for acute dental pain
- Compassionate, community-focused mission for underserved populations
Common complaints
- Reports of unprofessional or dismissive conduct by some dental staff
- Complaints regarding billing and administrative processes (e.g., incorrect paperwork, billing errors)
- Frustrations with extensive, repetitive paperwork requirements even for established patients
- Difficulty accessing care, including issues with service availability and scheduling policies
In patients' words
"Made an emergency appointment and Dr. Hansen had it out by 11am. No more pain! The relief is incredible! Thank you Dr. Hansen and all his staff."
— LocalityBiz review"Billing department gets to hide behind awful, know-nothing employees and their shady behavior. Do not trust what they're having you sign. READ EVERYTHING."
— LocalityBiz review"She was required to fill out a gigantic packet of paperwork to prove eligibility, even though she has Medicaid coverage. When she submitted the packet, she learned she would need a separate packet for each member of her family, five packets in total."
— Alliance Times-HeraldMore clinics in Chadron
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