About Us - Blackstone Valley Community Health Care
Midwifery • Central Falls, RI
Ratings by platform
- Promallu (aggregated): 3.4/5 (68)
- Yelp: 1/5 (4)
What patients say
Patients praise
- Some patients reported efficient service in specific instances
Common complaints
- Reports of long wait times and difficulties reaching staff by phone
- Allegations of poor staff behavior, rudeness, and lack of empathy toward patients
- Complaints regarding disorganized appointment scheduling and communication issues
- Concerns about the quality of care and perceived dismissal of medical symptoms
- Reports of issues with interpreter services and administrative transparency regarding insurance billing
In patients' words
"Instead of offering help or patience, the staff member treated him poorly, showing a complete lack of compassion for his condition."
— Promallu User Review"Tanja was highly rude from the beginning-not sure if she hates her job or was just having a bad day."
— Yelp User Review"They are super unorganized and lack communications skills."
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