Find Primary Care - Rhode Island Department of Health
Internal Medicine • Central Falls, RI
Ratings by platform
- Toprated Business/Aggregated data: 3.4 out of 5 (68 reviews)
What patients say
Patients praise
- Some patients find the staff to be efficient
- General appreciation for the availability of services
Common complaints
- Perceived lack of empathy or compassion from front desk staff
- Experiences of being dismissed by medical staff during appointments
- Dissatisfaction with service efficiency and communication regarding appointments
In patients' words
"I recently visited this medical center due to feeling unwell... Despite these clear symptoms of an infection, I was told by the doctor that I had nothing and was simply 'fine.' Since then, my symptoms only worsened... It’s frustrating to be dismissed without further investigation."
— Patient review on Toprated Business"...instead of offering help or patience, the staff member treated him poorly, showing a complete lack of compassion for his condition. It was painful to see a vulnerable person being disregarded like that."
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