Cedar Park - CareNow Urgent Care
Urgent Care • Cedar Park, TX
Ratings by platform
- Birdeye: 4.1/5 (1,782 reviews)
- Yelp: not shown in snippet (94 reviews)
- Apple Maps: 2.7 (92)
- Facebook: 78% recommend (56 reviews)
What patients say
Patients praise
- Professional and caring clinicians/front desk in some reviews
- Timely/efficient care and minimal wait times in some reviews
- Clear exams and thoroughness reported by some patients
Common complaints
- Long waits and delays in being seen (including waiting to get X-ray/being in room)
- Unprofessional or rude front desk/triage issues
- Cases where appointments/messages were not handled, leading to pain until next day
- Poor technical execution (e.g., X-ray technician not knowing how to operate equipment)
In patients' words
"“I was very impressed with my recent visit at the Cedar Park Care Now Urgent Care facility. Everyone was very professional, concerned, and kind from the front desk and my room.”"
— Birdeye review snippet (CareNow Urgent Care - Cedar Park)"“Very poor, I made an appointment online... Fast forward to 8 p.m. and they close without even messaging for my appointment and leaving me in pain until the morning.”"
— Birdeye review snippet (CareNow Urgent Care - Cedar Park)"“I went in for an X ray, it took over an hour for me to even see someone... waited in a exam room for 20 minutes...”"
— Apple Maps review snippet"“No Urgency in this Urgent Care... Terrible front desk manager Does not understand how to triage patients that are actively bleeding...”"
— Apple Maps review snippet"“Brought my 2 year old son in and the front desk was so rude...”"
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