Foot Specialists of Austin, Cedar Park, and Georgetown ...
Podiatry • Cedar Park, TX
Ratings by platform
- Birdeye: 4.7/5 stars (266 reviews (on Birdeye))
- Practice Website: 4.84/5 stars (255 reviews (on practice website))
What patients say
Patients praise
- High level of medical knowledge and expertise, particularly Dr. Hurst and Dr. Rao
- Compassionate, friendly, and patient bedside manner
- Effective treatment and surgical outcomes
- Clear explanations of procedures and home care
Common complaints
- Long wait times for appointments
- Difficulty reaching the office by phone or getting responses to voicemails/emails
- Challenges locating the office (incorrect address information cited)
- Concerns regarding communication between staff and lack of clear treatment plans
- Complaints about billing practices and perceived unnecessary testing
In patients' words
"Great experience, Dr. Lisch and staff were very patient and explained everything clearly. I do not like my feet touched (at all), and was extremely nervous, but Dr. Lisch was very patient, gentle, and understanding. Definitely recommend."
— Birdeye review"Dr. Rao seems nice and knowledgeable. The office experience isn't great though. 1) It is difficult to find their office... 2) My appt at 9:15 started over 45 minutes late... 3) No one answers the phone... 5) Their team doesn't seem to communicate well with each other..."
— Practice website testimonial"Although my experience here with the staff and doctor was good, I felt that they were taking advantage of the financial aspect rather than looking out for the patient... I just received a bill 3 months later for 2 separate X-ray codes, which doubled my cost and the insurance payout. Very disappointed."
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