ARC - General Surgery
General Surgery • Cedar Park, TX
Ratings by platform
- Birdeye (aggregating Google, Facebook, and others): 4.5 out of 5 stars (271 reviews (aggregated))
- Austin Regional Clinic (provider profile): 4.9 out of 5 stars (428 reviews)
- U.S. News & World Report (for Dr. Christopher W. Bailey): 5 out of 5 stars (126 reviews)
- Healthgrades (for Dr. Christopher W. Bailey): 4.5 out of 5 stars (22 ratings)
- Yelp (for ARC Medical Plaza Specialty): 2.5 out of 5 stars (22 reviews)
What patients say
Patients praise
- High levels of patient satisfaction with individual surgeons (e.g., Dr. Bailey, Dr. Garcia)
- Doctors described as informative, professional, caring, and personable
- Clear explanations of procedures and surgical plans
- Convenient on-site services like lab and X-ray
Common complaints
- Difficulties with billing, insurance, and administrative/office staff responsiveness
- Long wait times for appointments and during visits
- Communication issues and difficulty reaching staff via phone
In patients' words
"Dr Bailey did an excellent job on my lumpectomy surgery. During my post-op visit he was friendly, patient and informative about my care. I would definitely recommend him to others."
— Austin Regional Clinic patient feedback for Dr. Christopher W. Bailey"The doctor was nice and overall good experience but the office staff and billing was a nightmare."
— Yelp review for ARC Medical Plaza Specialty"What is the point of making appointments if patients are made to wait soo long. No one really bothered to mention regarding the delay… neither the doctor or the nurse."
— LocalityBiz review for ARC Cedar Park Building CMore clinics in Cedar Park
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