Urgent Care, Telehealth, & Walk-In Clinic | Patient First Catonsville
Telehealth • Catonsville, MD
Ratings by platform
- Aggregated review data (promallu.com): 4.0 out of 5 stars (1,182 reviews)
- Yahoo Local/Yelp aggregator: Varied (high volume of 5-star and 1-star ratings) (2,589 reviews)
What patients say
Patients praise
- Friendly and personable medical staff, doctors, and physicians
- Efficient and prompt medical care and diagnosis
- Convenience of on-site medication dispensing
- Short wait times reported by many patients
Common complaints
- Billing issues and disputes involving insurance coordination
- Collection notices for unpaid or incorrectly processed bills
- Occasional unhelpful or unprofessional front desk staff interactions
- Technical issues with registration kiosks leading to delays
In patients' words
"Shamane Onwudiachi is simply fabulous: brilliant, efficient, caring, organized! I trust her with my care!"
— Patient review on Yahoo/Yelp aggregator"Everyone was friendly, patient, and prompt with their expert service and diagnosis. All of the medical staff was so friendly and personable."
— Patient review on promallu.com"The only drawback was the registration kiosk. It wasn’t functioning when I arrived, which caused an unexpected delay in the intake process. When I notified the front desk, the response felt a bit unconcerned."
— Patient review on promallu.comMore clinics in Catonsville
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