Urgent Care in Catonsville | 21228 - MedStar Health
Telehealth • Catonsville, MD
Ratings by platform
- UrgentCareMap: 4.3/5 (36 reviews)
- MapQuest: N/A (38 reviews)
What patients say
Patients praise
- Efficient registration and discharge for some patients
- Helpful and professional intake staff reported by some users
- Clear treatment plans and effective medical care reported by satisfied patients
Common complaints
- Long wait times even with online reservations
- Staff perceived as unfriendly or dismissive
- Inadequate communication regarding delays
- Concerns regarding the quality of medical examinations
In patients' words
"The nurse that checks injuries don't even acknowledge you... I felt dismissed too. They treated me like I was slow."
— LocalityBiz review"I thought making a reservation online would assure some type of faster service, but it has not."
— MapQuest review"I was in and out of there in less than 2.5 hours. Registration to discharge was great. Best part is being heard and understood, and have clarity on the plan to healing."
— LocalityBiz reviewMore clinics in Catonsville
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