United Ambulance Service | Home
Ambulance Services • Castine, ME
Ratings by platform
- Trustburn: 3.8/5 stars (based on 11 reviews on Trustburn) (11 reviews)
- Yelp/MapQuest: 1/5 stars (1 review)
What patients say
Patients praise
- professional, compassionate, and efficient care reported by some patients
- quick and responsive emergency services mentioned by some users
- strong organizational accountability and financial health for the nonprofit entity
Common complaints
- inconsistent scheduling and punctuality issues regarding pickups
- reports of unprofessional or incompetent staff experiences
In patients' words
"The level of care and attention I received from United Ambulance was exceptional. The staff was not only professional but also compassionate."
— Trustburn review"Incompetent EMS staff! My mom was having chest pain and could not breathe. She was located on 2nd floor. Staff asked if she could walk and she responded 'I don't know.' She was unsteady and..."
— Yelp/MapQuest review"They have struggled getting my mother in law picked up on schedule they are either early to pick up and drop off 45-60 minutes early at times, other times they are 45-70 minutes late."
— Trustburn reviewMore clinics in Castine
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Patients praise: ConvenientMD patients report being treated kindly/compassionately and with professionalism (and sometimes quick/easy visits) · ConvenientMD marketing/patient testimonial content mentions great service, little to no wait times, and friendly caring staff.
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