Addiction Counseling Therapy in Maine - Northern Light Health
Addiction Counseling • Castine, ME
Ratings by platform
- ProjectKnow/Drugabuse.com/Detox.net aggregate: 3.9/5 (16 reviews)
- Recovered.org: 4.2/5
What patients say
Patients praise
- Helpful and supportive staff members in specific instances
- Effective treatment for simultaneous mental health and substance abuse issues
- Improved comfort and facilities at some locations (e.g., Acadia Hospital)
- Professional and caring clinicians and nursing staff
Common complaints
- Inconsistent staff quality and professionalism
- Difficulties with discharge policies and communication
- General reports of system-wide administrative dysfunction within the Northern Light Health network
- Limited food quality in inpatient settings
In patients' words
"The best thing about Mercy is that SOME of the staff are very helpful, (while others have no idea what they're doing.)"
— ProjectKnow/Drugabuse.com/Detox.net"...once they built the new building they made it an extremely comfortable and accepting place and the staff were amazing... The only complaint I have is the kitchen the food is barely ever fully cooked and they get the patients orders wrong..."
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