Nephrology in Casper, WY - Find a Doctor | Banner Health
Nephrology • Casper, WY
Ratings by platform
- Banner Health Provider Profile (Annette Russell, PA-C): 4.8/5.0 (183 ratings)
- Banner Health Provider Profile (Dr. Kumari Usha, MD): 4.7/5.0 (214 ratings)
- Banner Health Provider Profile (Dr. Hithem Fargaly, MD): 4.7/5.0 (54 ratings)
- Banner Health Provider Profile (Dr. Samuel Chakola, MD): 4.9/5.0 (107 ratings)
What patients say
Patients praise
- High patient ratings for individual nephrology providers (generally 4.7-4.9 out of 5 stars)
- Providers described as thorough, knowledgeable, compassionate, and professional
- Patients appreciate doctors who take time to explain treatment plans and lab results effectively
- Specific praise for continuity of care and proactive health management from nephrology staff
Common complaints
- Concerns regarding overall quality of care since Banner Health acquired the local medical center
- Complaints about long wait times and communication issues with administrative/front desk staff
- Reports of frustration with medication refill processes and call center services
- Instances of perceived unprofessional behavior by staff members
- Issues with access to medical records and patient portal limitations for minors
In patients' words
"Dr. Usha is so thoughtful and thorough. Spends time to help you prepare for what is coming my way."
— Banner Health Patient Review"Dr. Chakola cares about my health and welfare as much as I do. He gives me excellent and perfect care..."
— Banner Health Patient Review"Doctors are great, but Banner is the absolute worst. You can’t even call the front desk to get anything done just a call center..."
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