Carthage Neighborhood Care - Freeman Health System
Rehabilitation Services • Carthage, MO
Ratings by platform
- Birdeye: 3.3 out of 5 stars (3 reviews (Ozark Center - Carthage))
- RateMDs: 1.0 out of 5 stars (1 review (Freeman Health Systems overall))
What patients say
Patients praise
- Convenient access to specialized services for some patients
- Some providers receive recognition for patient experience at affiliated locations
Common complaints
- Complaints regarding long wait times in the emergency room
- Concerns about rude, condescending, or unhelpful staff behavior
- Allegations of discriminatory practices, including ADA non-compliance regarding service animals
- Formal government settlements related to violations of patient dumping statutes (EMTALA)
- Reports of poor communication and perceived staff incompetence
In patients' words
"My husband was hurting so much but they made him sit in the waiting room at the er for over 5 hours that is ridiculously."
— Customer Lobby review for Freeman Health System"It's fast and convenient for me to see my psychiatrist here in town and the people that work there are great"
— Birdeye review for Ozark Center - CarthageMore clinics in Carthage
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