Carthage Health and Rehabilitation Center, LLC, DAB CR6412 (2023)
Rehabilitation Services • Carthage, MO
Ratings by platform
- Medicare.gov: 4 out of 5 stars (overall Medicare rating) (Variable across platforms)
- SeniorCare.com: 3.1 out of 5 stars (N/A)
What patients say
Patients praise
- praise for friendly and attentive nursing and aide staff
- supportive therapy services for recovery
- some reports of prompt and caring service
Common complaints
- concerns regarding cleanliness and hygiene in facility rooms
- reports of slow response times to call lights
- allegations of incompetent or uncaring staff by some reviewers
- administrative and paperwork issues mentioned by families
In patients' words
"If you love and respect your seniors don't take them here, facility is filthy... staff is either incompetent by choice or they just don't care..."
— SeniorCare.com user review"This community receives praise for its friendly and attentive staff, with particular mention of the nurses and aides who appear to know their patients well and provide excellent care."
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