Occupational Therapy | Citizens Memorial in Missouri
Occupational Therapy • Carthage, MO
Ratings by platform
- ptpro.co (CMH Outpatient Therapy & Occupational Health Services - Physical Therapy in Bolivar, Missouri): 4 reviews (individual text reviews shown; no star value in snippet) (4)
- mycaringplan.com (Citizens Memorial Home Health - Bolivar): 2.5 out of 5 (123 reviews)
- healthgrades.com (Citizens Memorial Hospital): Patient experience: 70% would recommend (provider narrative also negative) (Not specified in provided snippet)
- Leapfrog Group (Citizens Memorial Hospital): Top box CAHPS domains: 98% facilities/staff; 96% communication; 90% overall rating; 88% recommend (Not specified in provided snippet)
What patients say
Patients praise
- Generally positive feedback about staff/explanations and patient care in outpatient therapy reviews
- Patient-satisfaction reporting indicates high “top box” scores for experience domains at the hospital level
- Some specific occupational/therapy service descriptions indicate specialized OT offerings (e.g., hand therapy)
Common complaints
- Low home-health agency rating (2.5/5) based on many reviews
- Provider review excerpt describes severe negative experience and not going back
- No/zero patient satisfaction poll responses shown on WebMD page for this facility
In patients' words
"“The staff was polite, motivated, efficient and did their jobs well.”"
— ptpro.co review snippet for CMH outpatient therapy (Bolivar)"“This agency has a rating of 2.5 out of 5 based on 123 reviews”"
— mycaringplan.com for Citizens Memorial Home Health (Bolivar)"“Be the first to leave a review” and patient satisfaction poll shows “Yes (0)” / “No (0)”"
— WebMD hospital page for Citizens Memorial Health Care (Bolivar)"“Dr. Gibson knew his Rn inflated the catheter balloon… causing nerve damage… had me discharged…”"
— Healthgrades provider review excerpt for Citizens Memorial HospitalMore clinics in Carthage
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