Heartland Kidney Center
Dialysis • Carthage, MO
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS) historical data: 5-star rating (for the period 01/01/2016-12/31/2019) (Not publicly available in common review aggregators)
What patients say
Patients praise
- Caring staff of nurses and technicians
- Staff familiarity and personalized care relationships with patients
- Convenient location for local patients
- Quality of physicians
Common complaints
- Standardized mortality, hospitalization, and transfusion rates are tracked and categorized as 'As Expected' based on clinical data, rather than specific patient complaint logs.
In patients' words
"Heartland Kidney Center is by far one of the best units I have been to . The staff of nurses and techs are very caring to every patient here. Even the doctors are the best around and truly care for us as people not just as patients."
— Heartland Kidney Center Patient Testimonial"I have been to coming Heartland for three years. They make you feel good. They treat you like a real person not like a patient. I have had the same nurse for 3 years now and she knows what is going on with me always."
— Heartland Kidney Center Patient TestimonialMore clinics in Carthage
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