Hancock County - Illinois Department of Healthcare and Family Services
Behavioral Health • Carthage, IL
Ratings by platform
- MyCaringPlan: 4.2 out of 5 (51 reviews)
- U.S. News & World Report (Home Health Rating): 3 out of 5 (not explicitly stated)
What patients say
Patients praise
- The Hancock County Health Department, which operates in the same community and is sometimes associated with public services, has received positive ratings for its home health services, with a 4.2 out of 5 rating on some platforms.
Common complaints
- Statewide audit findings for the Illinois Department of Healthcare and Family Services (HFS) indicate systemic issues, including weaknesses in information technology controls, eligibility determination processes, and provider enrollment revalidations.
In patients' words
"The Department of Healthcare and Family Services (HFS) and the Department of Human Services (DHS) (collectively, the “Departments”) had weaknesses in the information technology (IT) and security controls... failed to perform revalidations required for ongoing provider enrollment."
— Illinois Auditor General Reports (FY23/FY24)More clinics in Carthage
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