Carson Medical Group: Primary Care Reno - Minden - Carson ...
Geriatric Medicine • Carson City, NV
Ratings by platform
- Birdeye: 3.7 out of 5 stars (137 reviews)
- Facebook: 78% recommend (41 reviews)
What patients say
Patients praise
- Highly regarded, knowledgeable, and caring physicians and medical staff
- Helpful and professional interactions with some staff members
- Clean and impressive modern facilities
- Thorough and attentive patient care during appointments
Common complaints
- Poor customer service and administrative support
- Long wait times for appointments and difficulty getting timely care
- Perceived lack of warmth, impersonal, or cold bedside manner from some providers
- Communication issues regarding appointments and referrals
In patients' words
"Dr. Goyal is truly amazing!! I feel so blessed... She is extremely knowledgeable and I trust her advice with our son. She is really down to earth and super sweet! I highly recommend Dr. Goyal."
— Birdeye Review"Overall, this clinic felt disorganized, impersonal, and uninterested in the emotional experience of pregnancy. I left feeling unseen, unsupported, and extremely let down."
— LocalityBiz Review"Decent doctors, horrible admin and customer service. I've been an established patient with my primary care doctor for five years. It's impossible to get an appointment that's less than 3 months out."
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