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Eastern Sierra Eyecare

Ophthalmology / Optometry (Eye Care)Carson City, NV

★★★★★4.9/5988 reviews across 3 platforms

Ratings by platform

  • Doctible: 4.9/5 (935)
  • Yahoo Local: 4.0/5 (28)
  • Yelp/MapQuest: 4.0/5 (25)

What patients say

Patients praise

  • friendly, charismatic, and helpful staff members
  • thorough and clear eye examinations provided by the doctors
  • compassionate and knowledgeable care from Dr. Ruckman and Dr. Lam
  • clean office environment and efficient customer service experience for many patients

Common complaints

  • concerns regarding communication and appointment scheduling
  • isolated reports of unprofessional conduct or lack of integrity
  • complaints about administrative issues such as appointment cancellations and contact lens service delays
  • feedback regarding the need for improved parking and accessibility

In patients' words

"The team went above and beyond to help me out and quickly get me some replacement contact lenses! Really admired their effort to go above and beyond!"

Yelp/MapQuest review

"While the overall experience is positive, some feedback mentions the need for improvements in the parking area, particularly for disabled access."

BestProsInTown review summary

"They'll cancel your appointment because they don't have a good number to contact you at even though you gave it to them when you booked..."

Yahoo Local review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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