Carson Tahoe Medical Group Endocrinology/ Diabetes Office - Optum
Endocrinology / Diabetes • Carson City, NV
Ratings by platform
- US News & World Report (Carson Tahoe Health endocrinologists): 3/5 (US News & World Report patient experience) (83 (aggregated))
- Healthgrades (Dr. Eng Keong Tan): 4.0/5 (4)
- WebMD (Dr. Eng Keong Tan): 3.5/5 (8)
What patients say
Patients praise
- doctors perceived as knowledgeable and experienced in diabetes and thyroid management
- some patients appreciate thorough explanations and collaborative care approaches from specific providers
- some reports of friendly and accommodating staff
Common complaints
- significant communication difficulties and lack of responsiveness to follow-up (emails, phone calls, texts)
- frustrating administrative experiences, including scheduling/rescheduling issues and prescription errors
- concerns about rushed appointments and lack of personalized care
- reports of rude or unhelpful front office staff
In patients' words
"Dr. Caruso is a wonderful endocrinologist but very difficult to communicate with. No follow up on emails, phone calls or texts... I DO NOT RECOMMEND."
— Healthgrades user review (Dr. Daniel Caruso)"I called in to ask that a message be given to my P.A. Spoke with a Luzette (spelling?). She was extremely rude, kept asking questions, and when I tried to answer, she would cut me off. She then hung up on me."
— LocalityBiz user review"Dr Tan was very clear. Took time to explain condition and reason for treatment decisions. I felt he was excellent."
— WebMD user review (Dr. Eng Keong Tan)More clinics in Carson City
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