Renown Institute for Heart & Vascular Health – South Carson
Cardiovascular Disease • Carson City, NV
Ratings by platform
- Birdeye: 2.9 out of 5 stars (18 reviews (on Birdeye for Renown Medical Group - South Carson))
- Birdeye (for the Heart & Vascular Institute specifically): No specific rating (0 reviews)
What patients say
Patients praise
- Some patients report having kind, thorough, and attentive individual providers
- Convenience of the MyChart app for scheduling and results
- Instances of helpful and empathetic front desk staff reported by some patients
Common complaints
- Poor communication and unresponsive staff regarding appointments, referrals, and messages
- Long wait times for appointments and last-minute cancellations by the office
- Dissatisfaction with billing practices, including unexpected facility fees and billing issues
- Reports of rude or unhospitable front desk staff
- Experiences of rushed or impersonal care from some providers
In patients' words
"The front desk crew isn’t better doesn’t know any hospital care rules and are very rude."
— Birdeye review for Renown Medical Group - South Carson"Multiple bills from multiple companies. Insurance refused to pay surcharges renown tried to bill. No communication of the amount you will pay. Bills aren’t received until a year later. This company is a scam. Do not go here"
— BBB review for Renown Health system"I have been using Renown Medical Group for the last 3 years and I have been satisfied with the experience. The My Chart App makes it easy to schedule appointments... Both are professionals that deliver quality, thorough care."
— Review for Renown Medical Group - South CarsonMore clinics in Carson City
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