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Primary Care in Carrollton, TX | Baylor Scott & White Health logo

Primary Care in Carrollton, TX | Baylor Scott & White Health

Family Medicine • Carrollton, TX

★★★☆☆2.9/50 reviews across 2 platforms

Ratings by platform

  • Hospital Compare: 86 out of 100 (Hospital) (Not explicitly stated)
  • Better Business Bureau (System-wide): 1.44 out of 5 stars (Not explicitly stated (BBB System-wide))

What patients say

Patients praise

  • Professional and compassionate clinical care
  • Attentive and knowledgeable staff in specialized departments like rehabilitation
  • High patient satisfaction ratings in hospital surveys

Common complaints

  • Billing disputes and complex coding issues after routine check-ups
  • Concerns regarding staff communication and responsiveness
  • Negative patient experiences with individual practitioners and office policies

In patients' words

"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."

— Better Business Bureau

"When asked survey questions about their care in Baylor Scott And White Medical Center Carrollton, patients gave an overall rating of 86 out of 100."

— Hospital Compare

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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